Bots & Babes Frequently Asked Questions

Shipping Rates and Information

US - Domestic 1 shirt Each Addtl. Processing Time Shipping Time
USPS First Class $4.99 $1.99 1 days         2 - 5 business days
USPS Priority +$10.00 +$7.00 1 days     1 - 3 business days

Canada 1 shirt Each Addtl. Processing Time Shipping Time
USPS First Class $4.99 $1.99   2 days  5 - 14 business days
USPS Priority +$15.00 +$10.00 1 - 2 days 3 - 7 business days

International 1 shirt Each Addtl. Processing Time Delivery Time
USPS First Class $9.95 $4.00 2 days 7 - 14 business days
USPS Priority +$20.00 +$15.00 1 - 2 days 5 - 10 business days

Attention International Buyers 
Your order may be subject to international import taxes imposed by the country of delivery. If your country does have taxes on imports, you will be responsible for paying them to receive your package. As the import taxes are not covered by the shipping charge on your order with Bots & Babes.

Shipment Tracking
We currently do not offer Shipment Tracking.

Shirt Sizing
About Our Shirts
All our shirts are printed on American Apparel 100% cotton fabric, one of the most popular cuts and some of the softest and most comfortable shirts that will ever touch your skin. The cut of the shirts are form fitting.

Please refer to the American Apparel size chart.
Click here for men/unisex sizes
Click here for women's sizes

If you’re concerned about getting the correct size, we suggest ordering the next size up or keeping the shirt out of the dryer.

Sold Out
Our Products are mostly limited editions so when a product is Sold Out, they will not be restocked or reprinted.

Back Orders
Any item that is placed on back order will be shipped as soon as it comes back in stock. 
This will only happen with non-limited edition products or due to warehouse back storage issues.

Methods of Payment
We accept Visa, MasterCard, American Express, Discover and Paypal as payment.
We do not accept money orders or checks.

The entire process, from manufacturing to printing, is done in the United States.

Washing Instructions
Machine wash cold with the shirt inside out on delicate cycle. Tumble dry low. 
Be sure to wash colored shirts separately from whites, especially on the initial wash. 
You can expect a bit of shrinkage after normal wash. To minimize this, try line drying your shirt instead.

Bots & Babes Security
You can safely and securely shop at Bots & Babes with confidence. 
All credit card and debit orders are paid and processed through Paypal gateway.
Bots & Babes never sees or retains any credit card or debit card information.
PayPal is one of the safest and most trusted ways to shop online.

Returns
We do not currently accept returns and do not offer refunds.

Wrong/Defective Shirts
If we sent you the wrong shirt or the one you received is defective, please contact us at: orders@botsandbabes.com. Be sure to include your order number and a brief description and we will resolve the problem.

Exchanging Shirts
All unworn/unwashed shirts can be exchanged within 7 days after delivery. If for any reason you are not satisfied with your purchase or would just prefer another size or design of equal price, simply pack and ship your order to:

Bots & Babes Exchange
94 St Marks Place # 3
New York, Ny 10009

Please print out the Paypal Order Email Receipt and include the desired size/design. If you no longer have the email receipt please contact us at orders@botsandbabes.com for instructions.

All shipping and handling charges for exchanges are the customer’s responsibility.  
We do our best to process exchanges as quickly as possible, but please allow 1-2 weeks for exchange shipment.

Please note that we have the right to refuse any exchange if we find items to be in unacceptable condition. 
Any items that have stains or are dirty or have been deliberately damaged will not be accepted for exchange or credit.
Only printing and manufacturing defects will be accepted and exchanged for the same style/item.

Changes/Mistakes on Orders
If you made a mistake on your order or would just like to change something, let us know as soon as possible, before your order is processed. please email us at orders@botsandbabes.com with your corrections.

If your order has not been shipped yet, we should be able to make the necessary changes. 
Please include the order number, the name the order was placed under, the email address used for the order and the desired changes.

For any additional questions or comments please
Email us at: botsandbabes (at) gmail.com